
In 1985, Eastern Airlines flight attendant Denise Jackson spotted country star Glen Campbell waiting at the Atlanta airport, walked up to him in the terminal, and asked for advice for her husband, Alan, who was working manual labor jobs back in Georgia while trying to write songs.
Campbell handed Denise the business card of his music publishing manager, Marty Gamblin, and told her to have Alan look him up in Nashville. Later that year, twenty-six-year-old Alan and Denise packed their belongings and moved to Tennessee, where Gamblin kept his word and gave the unknown Georgia singer his first job in the mailroom of Glen Campbell Music.
Six years before that terminal conversation, the couple had started out with almost nothing in Newnan, Georgia. They first noticed each other as teenagers cruising the local Dairy Queen in 1976 and married on December 15, 1979, at Newnan First Baptist Church. During their earliest years as newlyweds, they lived in a cramped basement apartment while Alan worked as a forklift operator in a Kmart warehouse, sold cars, and played local clubs on weekends.
Once they arrived in Nashville in 1985, Denise’s flight attendant salary kept the household afloat while Alan sorted mail by day and learned the publishing business under Gamblin’s guidance. By 1989, Alan became the first artist signed to the newly formed Arista Nashville label, launching a run of chart-topping traditional country records that included “Here in the Real World” and “Chattahoochee.”
As the platinum albums and arena tours multiplied through the 1990s, the couple welcomed three daughters: Mattie in 1990, Ali in 1993, and Dani in 1997. Behind the rapid rise from a basement apartment to a Tennessee estate, the constant separation of road life placed growing pressure on their home.
In 1998, nineteen years after their wedding, Denise confronted the reality of Alan’s infidelity and the accumulated strain of his career. The couple separated for nearly four months while Alan moved out of the family home.
During those months apart from Denise and their three young daughters, the isolation away from his family forced a turning point. As Denise later recounted in her 2007 memoir, *It’s All About Him: Finding the Truth in All the Success*, she joined a women’s Bible study group and leaned on her Christian faith to work through the betrayal and anger. Rather than filing for divorce, Alan and Denise entered intensive marriage counseling and spent months rebuilding daily trust before moving back under the same roof.
Five years after their reconciliation, Alan went into his songwriting room alone in 2003 and wrote “Remember When” for his compilation album *Greatest Hits Volume II*. He did not tell Denise what he was writing until the studio track was completed and he brought the recording home to play for her in private.
Sitting at home listening to the song for the first time, Denise broke down in tears. Across three verses, Alan had laid out their actual history without hiding the fractures, tracing their path from twenty-year-old newlyweds and the arrival of their three girls to the season when they broke each other’s hearts and chose to stay together.
Released as a single in October 2003, the ballad climbed to number one on the Billboard Hot Country Songs chart for two weeks in February 2004 and crossed over into the top thirty of the all-genre Billboard Hot 100. When director Trey Fanjoy filmed the accompanying music video, Alan asked Denise to appear on camera beside him. On a quiet soundstage, the couple danced together while actual eight-millimeter home movie footage from their 1979 Georgia wedding and their early years played on a screen behind them.
Three years later, when Denise published her memoir in 2007, the book reached number one on the *New York Times* bestseller list, prompted by listeners who had connected with the honesty of the song and wanted to know how the couple had survived the 1998 split. In 2010, after their youngest daughter neared adulthood, the couple renewed their wedding vows for their thirtieth anniversary.
The final verse Alan wrote in 2003 looked ahead to the quiet years when their daughters would leave home and only the two of them would remain. In September 2021, Alan publicly announced that he had been living for a decade with Charcot-Marie-Tooth disease, a degenerative nerve condition affecting his balance and ability to walk on stage.
Through his farewell touring dates and the progression of the illness, the former flight attendant who once approached Glen Campbell in an Atlanta terminal has remained beside the teenager she met at a Newnan Dairy Queen nearly fifty years ago.