
When 25-year-old Eastern Airlines flight attendant Denise Jackson spotted Glen Campbell in an Atlanta airport terminal in 1985, she carried a cassette tape of her husband’s home recordings in her purse.
Her husband, 26-year-old Alan Jackson, was far too reserved to walk up to a music star on his own. After listening to Denise explain that Alan was writing songs while working blue-collar jobs in Georgia, Campbell handed her the business card for his Nashville publishing manager, Marty Gamblin, and told her to have Alan call when they moved to Tennessee.
That airport conversation followed nine years of life together in Newnan, Georgia, where the fifteen-year-old high school cheerleader had first noticed the lanky seventeen-year-old at a local Dairy Queen in 1976. Alan had grown up with four sisters in a small house built around his grandfather’s old toolshed, preferring faded jeans and tinkering under the hoods of old cars to drawing attention in a crowd.
After three years of dating along the banks of the Chattahoochee River, they married at First Baptist Church in Newnan on December 15, 1979, when he was twenty-one and she was nineteen. Over the next six years, while playing weekend club dates with a local band called Dixie Steel, Alan paid the bills by selling shoes, driving a Kmart warehouse forklift, repairing cars, and working on used-car lots.
Armed with the Seventh Avenue Music card Campbell had placed in Denise’s hand, the couple packed their possessions and moved to Nashville in the fall of 1985. Gamblin listened to Alan’s rough demos, saw raw promise in his traditional voice, and helped him land a twenty-thousand-dollar-a-year day job sorting mail in the basement mailroom of The Nashville Network.
While Denise kept flying out of Atlanta for Eastern Airlines to pay the rent on their apartment, Alan delivered interoffice envelopes at TNN by day and learned the craft of songwriting at Campbell’s publishing company after hours. Gamblin also put him on the road playing fifty-dollar-a-night barrooms and small honky-tonks across the South so the shy singer could learn how to command a stage.
During those broke early years in Tennessee, major labels repeatedly passed on Alan until producer Keith Stegall introduced him to Tim DuBois at the newly formed Arista Nashville division in 1989. Following the release of his 1990 debut album *Here in the Real World*, the couple welcomed their three daughters, Mattie in 1990, Ali in 1993, and Dani in 1997, while songs rooted in their Georgia youth like “Chattahoochee” turned him into one of country music’s biggest headliners.
The rapid shift from the TNN mailroom to sold-out arenas, combined with constant touring and Alan’s own confessed infidelities and marital mistakes, strained their relationship until they separated for four months in 1998. Instead of filing for divorce, the couple entered marriage counseling, stepped back to examine the life they had built since Newnan, and moved back in together later that year.
Five years after their reconciliation, Alan sat down by himself with an acoustic guitar and wrote “Remember When,” tracing their shared timeline from their teenage wedding in Georgia through their early Nashville struggles and the near-collapse of their marriage. When he first played the finished ballad for Denise at their kitchen table, she broke down in tears hearing their private history and survival set to music.
Released in late 2003 on his *Greatest Hits Volume II* album, the song spent two weeks at number one on the Billboard country chart in February 2004. For the accompanying music video, director Trey Fanjoy intercut footage of the couple slow-dancing together on a quiet soundstage with real 8mm home movies of their 1979 wedding and young family life.
Six years after the four-month separation that nearly ended their marriage, the same two people who had scraped by on a flight attendant’s paycheck and a mailroom wage were standing together in the studio light, holding each other while their old Georgia home movies flickered behind them.